Frequently Asked Questions
Venus & the Hare is here to guide you every step along the way, whether you need guidance in your own spiritual journey or simply have questions regarding how to order from our online shop. Have a browse through our answers to most frequently asked questions or send us a message if you have anything unique to ask us.
How to Order
Venus & the Hare uses Postnet to Postnet delivery services. This allows you to select your nearest Postnet for drop-off and collecting at a time that is convenient for you.
We can also arrange international shipping and door-to-door delivery if required.
If we have stock of your items ordered, we’ll send it off via our couriers immediately. Your order should not take longer that 5 working days to be completed. If there are any delays due to unforeseen issues, we will notify you as soon as possible.
Contact us at firstname.lastname@example.org if you have any questions.
Venus & the Hare can arrange international shipping if required. Contact us at email@example.com to discuss your international shipping requirements.
If for some reason you are dissatisfied with your purchase, we can arrange a refund. The items purchased will have to remain unused and we do not refund for the courier fee.